Schedule Patients
40% Faster in Your Chosen EHR
Quickly connect with teams who can handle all your patient calls and schedule visits in the EHR system, saving you the headache of constant hiring and training.
Make Your Patients Stay
of patients say a single bad digital experience can ruin their complete experience with a healthcare provider.
of patients aren’t willing to hold for more than a minute on a call.
of patients prefer medical providers that offer the ability to book, change, or cancel appointments online.
of patient calls to a medical practice are not resolved on the first touch.
Silence the Buzz
Say goodbye to constant phone distractions. Our remote scheduling agents handle it all—triaging calls, verifying insurance, and booking directly in your EHR/EMR. With 95% of calls answered on the first ring, peace is just a call away.
Enhance Patient Care
Medically and HIPAA-trained and well-versed in managing patient data in EHR and EMR platforms, our medical receptionists are held to a high standard, maintaining a call quality score above 90% every month.
Provide Multilingual Support
Receptionists are the voice of your office. Let it reach all your patients, no matter the language they speak. We can match you with medical receptionists who speak Spanish, Korean, Polish, and other languages you may require.
Stay HIPAA Compliant
We take your patients' Personal Health Information safety seriously. Our scheduling experts undergo federal background checks and complete HIPAA compliance certification courses before interacting with your patients.
Skills Backed
by Experience
We vet the best of the best during the recruitment and training processes. Your designated Scheduling Receptionists have at least two years of practical EMR scheduling experience and medical front-desk expertise.
Support for all major EMRs
The Process of Scheduling Patients
A patient calls your office to schedule an appointment.
The call is answered by a receptionists that is highly trained in scheduling appointments direclty wihin your EMR.
Accessing the patient's chart, the receptionists verifies the patient's data and insurance.
The receptionist makes an appointment, according to the doctors' availabilities.
All new data will be saved in your practice's EMR system for future scheduling.
Dig Deeper Into Medical Receptionist Support
Discover new ways to improve your practice's workflow and learn how a well-implemented patient scheduling solution can streamline day-to-day administrative tasks.
We're hiring! Are You Interested in Joining the Patient Connect Team?
Click on the button below to apply and find your place with us!
Learn More About How Patient Connect Can Help Your Practice
We are ready to take the burden of call answering and appointment scheduling off your shoulders. Schedule a call using the calendar below to discover possible solutions for your practice.