Our medical scheduling agents work remotely to book patient visits directly in your EHR. Your patients won’t notice the difference, but your budget will.
No more ringing phones. Medical scheduling that's 40% quicker. Accurate EHR and EMR appointments. Reach out to us to take the first step, and we'll make this happen.
You'll also get to ask questions and discover more about our medical scheduling services and how they can help your clinic or hospital thrive.
Creating Guidelines for Your Receptionists
After understanding the project scope, we'll assist with your application, covering your practice, schedule, protocols, and patient details.
We'll then create a custom brief for your dedicated medical scheduling receptionists based on the provided information.
Coordination Meeting
Next, we will schedule a meeting with your project's coordinators, managers, and doctors.
This is where we agree on the number of needed receptionists and the scope of work. Based on the complexity of your medical scheduling needs, one receptionist can typically answer 80-100 calls daily.
Preparing to Go Live
Once we fully understand your needs and requirements, we'll be all set to kick off your personalized receptionist training, gather any login details we need, and pick a go-live date together. This whole process usually takes around 4 weeks.
Post-Launch Updates
Depending on your preferences, we'll meet regularly to report on our receptionists' performance, share your patients' reviews, and discuss future changes. We usually start with daily touch points, moving to 2-3 times a week and once weekly after 2-3 months.
