Find Your Place At Patient Connect
Be the friendly voice that patients trust. Join our remote team of medical receptionists and schedulers. Make a difference in patient care with flexible work options and a supportive environment.
Principles We Follow
Communication
First
Communication is the foundation of our work. We keep it clear and consistent within our team and with our clients.
Constant
Growth
We cherish continuous learning, incorporating newly acquired knowledge to constantly improve our services.
Team
Players
We care for each other as much as we care for our clients, bringing together people invested in quality healthcare.
Quality Over
Quantity
Instead of chasing numbers, we believe maintaining the highest medical industry standards is the key to customer satisfaction.
Perks and Benefits
Are you looking to handle overflow calls, improve customer service, and unburden medical staff? Take the first step, get in touch with us, and we'll take charge of the rest.
Current openings
Check out our current openings, apply, and join us on the journey to seamless
patient communication.
Hours: 9a-5p EST
About Us:
At Patient Connect, we're dedicated to bridging the gap between healthcare professionals and their patients through efficient scheduling services. Our team works diligently to optimize medical practice schedules, ensuring a seamless patient experience and a more effective clinical operation.
Role Overview:
We are currently seeking an English and Spanish-speaking, detail-oriented, and patient-centric scheduler to assist with appointment bookings for medical offices across the West Coast. The successful candidate will be responsible for managing, coordinating, and scheduling patient appointments while ensuring a smooth and positive patient experience.
Key Responsibilities:
- Manage incoming calls and patient inquiries.
- Schedule, reschedule, or cancel appointments as per the patient or healthcare provider's requirements.
- Use the Epic EMR system proficiently to input and manage patient data.
- Coordinate with medical staff to optimize appointment slots.
- Handle patient communications with professionalism and empathy.
- Ensure HIPAA compliance in all communication and data management activities.
- Stay updated with the policies and procedures of each medical office you cater to.
Requirements:
- A minimum of 2 years of scheduling or administrative experience in the medical field.
- Proficiency with Epic EMR system. Strong communication and organizational skills.
- Ability to multi-task and manage time efficiently.
- Access to a stable internet connection and quiet workspace.
- Flexibility to accommodate varying shifts, including some evenings and weekends.
- Based on the West Coast for alignment with Pacific Time Zone operations.
Why Join Us?
- Competitive salary with performance incentives.
- Comprehensive training and development programs.
- Opportunities for growth within the company.
- Be part of a supportive and dynamic remote team.
- Contribute to enhancing the patient experience in the healthcare system.
To apply, please submit your resume and a brief cover letter detailing your relevant experience. We look forward to building the future of healthcare communication with you!
Patient Connect is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
.webp)
Hours: 9a-5p EST
About Us:
At Patient Connect, we're dedicated to bridging the gap between healthcare professionals and their patients through efficient scheduling services. Our team works diligently to optimize medical practice schedules, ensuring a seamless patient experience and a more effective clinical operation.
Role Overview:
We are currently seeking an English and Spanish-speaking, detail-oriented, and patient-centric scheduler to assist with appointment bookings for medical offices across the West Coast. The successful candidate will be responsible for managing, coordinating, and scheduling patient appointments while ensuring a smooth and positive patient experience.
Key Responsibilities:
- Manage incoming calls and patient inquiries.
- Schedule, reschedule, or cancel appointments as per the patient or healthcare provider's requirements.
- Use the Epic EMR system proficiently to input and manage patient data.
- Coordinate with medical staff to optimize appointment slots.
- Handle patient communications with professionalism and empathy.
- Ensure HIPAA compliance in all communication and data management activities.
- Stay updated with the policies and procedures of each medical office you cater to.
Requirements:
- A minimum of 2 years of scheduling or administrative experience in the medical field.
- Proficiency with Epic EMR system. Strong communication and organizational skills.
- Ability to multi-task and manage time efficiently.
- Access to a stable internet connection and quiet workspace.
- Flexibility to accommodate varying shifts, including some evenings and weekends.
- Based on the West Coast for alignment with Pacific Time Zone operations.
Why Join Us?
- Competitive salary with performance incentives.
- Comprehensive training and development programs.
- Opportunities for growth within the company.
- Be part of a supportive and dynamic remote team.
- Contribute to enhancing the patient experience in the healthcare system.
To apply, please submit your resume and a brief cover letter detailing your relevant experience. We look forward to building the future of healthcare communication with you!
Patient Connect is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Hours: 9a-5p PST
About Us:
At Patient Connect, we're dedicated to bridging the gap between healthcare professionals and their patients through efficient scheduling services. Our team works diligently to optimize medical practice schedules, ensuring a seamless patient experience and a more effective clinical operation.
Role Overview:
We are currently seeking an English and Spanish-speaking, detail-oriented, and patient-centric scheduler to assist with appointment bookings for medical offices across the West Coast. The successful candidate will be responsible for managing, coordinating, and scheduling patient appointments while ensuring a smooth and positive patient experience.
Key Responsibilities:
- Manage incoming calls and patient inquiries.
- Schedule, reschedule, or cancel appointments as per the patient or healthcare provider's requirements.
- Use the Epic EMR system proficiently to input and manage patient data.
- Coordinate with medical staff to optimize appointment slots.
- Handle patient communications with professionalism and empathy.
- Ensure HIPAA compliance in all communication and data management activities.
- Stay updated with the policies and procedures of each medical office you cater to.
Requirements:
- A minimum of 2 years of scheduling or administrative experience in the medical field.
- Proficiency with Epic EMR system. Strong communication and organizational skills.
- Ability to multi-task and manage time efficiently.
- Access to a stable internet connection and quiet workspace.
- Flexibility to accommodate varying shifts, including some evenings and weekends.
- Based on the West Coast for alignment with Pacific Time Zone operations.
Why Join Us?
- Competitive salary with performance incentives.
- Comprehensive training and development programs.
- Opportunities for growth within the company.
- Be part of a supportive and dynamic remote team.
- Contribute to enhancing the patient experience in the healthcare system.
To apply, please submit your resume and a brief cover letter detailing your relevant experience. We look forward to building the future of healthcare communication with you!
Patient Connect is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
