Healthcare is a unique industry. Unlike call centers that serve multiple sectors, Patient Connect is dedicated solely to healthcare facilities, linking you with medically trained, HIPAA-certified agents for patient appointment bookings in your EHR and EMR systems.
Aware of the daily workload your team encounters, our EHR-proficient receptionists manage all your patient calls, addressing triage and patient inquiries with an outstanding 4.9 Patient Satisfaction Score.
Immediate Patient Support, Immediate Savings
Hiring front-desk staff is time-consuming, and turnover is high. Partner with us to get instant access to expert schedulers who integrate smoothly with your team, following your protocols with 99.999% uptime.
Our patient appointment booking agents handle up to 100 patient calls daily each, booking appointments, verifying insurance, and logging details directly in your EHR. This can save you up to $50,000 annually per agent in salary and hiring costs.
Handling your patient support line and medical documentation comes with great responsibility. That's why our receptionists are not only skilled in EMR system management but also understand and follow PHI protection best practices.
We make sure your medical office runs smoothly, providing solutions that adhere to strict protocols like HIPAA, Soc1 Type II, and SOC 2 Type II.
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