--- title: Patient Scheduling Terms and Conditions | Patient Connect description: Review Patient Connect’s terms and conditions for HIPAA-compliant healthcare scheduling services. Understand our commitment. Explore details today! --- [![Medical Answering Service And EHR Patient Scheduling - Patient Connect](https://pcmcc.com/hs-fs/hubfs/Medical%20Answering%20Service%20And%20EHR%20Patient%20Scheduling%20-%20Patient%20Connect.webp?width=185&height=58&name=Medical%20Answering%20Service%20And%20EHR%20Patient%20Scheduling%20-%20Patient%20Connect.webp "Medical Answering Service And EHR Patient Scheduling - Patient Connect")](https://pcmcc.com/) - [Why Patient Connect](https://pcmcc.com/why-patient-connect) - [How It Works](https://pcmcc.com/how-medical-scheduling-works) - Solutions - [Scheduling Receptionists](https://pcmcc.com/ehr-scheduling-services) - [Insurance Verification](https://pcmcc.com/medical-insurance-verification) - [Patient Portal Support](https://pcmcc.com/patient-portal-support) - [Blog](https://pcmcc.com/blog) - Resources - [Case Studies](https://pcmcc.com/case-studies) - [Guides](https://pcmcc.com/guides) - [Referral Partners](https://pcmcc.com/referral-partners) - [FAQs](https://pcmcc.com/faqs) - [About Us](https://pcmcc.com/about-us) - [Join Us](https://pcmcc.com/career-opportunities) - [Google Reviews](https://g.page/r/CRoecgAjNDRpEBM/review) - [TrustPilot Reviews](https://www.trustpilot.com/review/pcmcc.com) [Login](https://thepaymentportal.com/index.php?compcode=CC0D-7B85-322E-8AD6) [Start Today!](https://pcmcc.com/contact-us) - [Why Patient Connect](https://pcmcc.com/why-patient-connect) - [How It Works](https://pcmcc.com/how-medical-scheduling-works) - Solutions - [Scheduling Receptionists](https://pcmcc.com/ehr-scheduling-services) - [Insurance Verification](https://pcmcc.com/medical-insurance-verification) - [Patient Portal Support](https://pcmcc.com/patient-portal-support) - [Blog](https://pcmcc.com/blog) - Resources - [Case Studies](https://pcmcc.com/case-studies) - [Guides](https://pcmcc.com/guides) - [Referral Partners](https://pcmcc.com/referral-partners) - [FAQs](https://pcmcc.com/faqs) - [About Us](https://pcmcc.com/about-us) - [Join Us](https://pcmcc.com/career-opportunities) - [Google Reviews](https://g.page/r/CRoecgAjNDRpEBM/review) - [TrustPilot Reviews](https://www.trustpilot.com/review/pcmcc.com) [Login](https://thepaymentportal.com/index.php?compcode=CC0D-7B85-322E-8AD6) [Start Today!](https://pcmcc.com/contact-us) # Patient Connect **Terms and Conditions** Last Updated: September 2026 PLEASE REVIEW THESE TERMS WITH ATTENTION BEFORE UTILIZING THIS WEBSITE. BY ACCESSING OR UTILIZING THIS SITE, YOU AGREE TO COMPLY WITH THESE TERMS. IF YOU DISAGREE, PLEASE REFRAIN FROM USING THIS WEBSITE OR CLICKING “ACCEPT.” These Service Terms and Conditions (“Terms”) form a binding agreement between you (“Customer”, “you”, and “your”) and Rutherford Telephone Answering Service Inc., trading as Patient Connect, along with its associated entities and subsidiaries (“PATIENT CONNECT”, “we”, “us”, and “our”). Our website [https://pcmcc.com/](https://pcmcc.com/), and other digital channels we control (collectively, the “Site”), are operated by Patient Connect. These Terms dictate your use of our (i) appointment scheduling services, (ii) chat, visitor tracking, mobile apps, SMS, MMS, text messaging, customer portals, dashboards, and any other software solutions we provide; (iii) Site; (iv) all applications, platforms, and digital assets we offer on third-party platforms (collectively, the “Services”). We urge you to read these Terms attentively. It's recommended to print a copy of these Terms for your records and to revisit this page occasionally to review any updates made to these Terms. **ARBITRATION NOTICE:** EXCEPT FOR SPECIFIC TYPES OF DISPUTES OUTLINED IN THE “DISPUTE RESOLUTION/ARBITRATION” SECTION BELOW, AND UNLESS YOU CHOOSE TO OPT-OUT AS EXPLAINED IN THAT SAME SECTION, YOU AGREE THAT DISPUTES BETWEEN YOU AND PATIENT CONNECT OR OTHER PARTIES MENTIONED HEREIN WILL BE SETTLED THROUGH BINDING, INDIVIDUAL ARBITRATION AT THE CHOICE OF EITHER PARTY, AND YOU SURRENDER YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS, PRIVATE ATTORNEY GENERAL, REPRESENTATIVE, OR COLLECTIVE ACTION IN COURT OR IN ARBITRATION. ###### **1. Consent to Our Privacy Policy** Our Privacy Policy, located at [https://pcmcc.com/privacy-policy](https://pcmcc.com/privacy-policy), is incorporated into these Terms by reference. By using the Services, you agree to the terms of the Privacy Policy and consent to receive electronic communications from us through the Services, email, text message, or other means. You commit to providing truthful, current, and complete information about yourself when using the Services and to update this information as necessary while continuing to use the Services. ###### **2. Changes and Adjustments** We reserve the right at any time to modify or adjust: (i) these Terms; (ii) the Site or the Services, including terminating, eliminating, supplementing, modifying, adding or discontinuing any content, feature, data, or service on or available through the Site or the Services, or the hours of availability; (iii) any fees or charges, if any, related to the use of the Site or the Services; and (iv) the equipment, hardware, or software required to access and use the Site or the Services. Any modifications to these Terms will take effect immediately upon posting on the Site. Therefore, you agree to review the Terms periodically, and your continued use of our Site and/or the Services constitutes acceptance of the amended Terms. If any part of these Terms is found to be unenforceable, the rest of the Terms will remain in effect, and the unenforceable portion will be amended to be enforceable to the fullest extent permitted by law. ###### **3. User Qualifications** By using the Services, you represent and warrant that you: (a) are of legal age of majority in your jurisdiction of residence; (b) have not been previously suspended or removed from the Services; and (c) have the authority to enter into these Terms and doing so will not breach any other agreement to which you are a party. ###### **4. Usage of the Site** Accessing this Site from outside the United States is at your own risk, and you must comply with local, national, or international laws. Specifically, you acknowledge that the Site, the Services, or both may not be available in all countries and that you are responsible for ensuring that it is lawful for you to use the Site and receive the Services in your location. Certain countries may have restrictions on participating in the activities offered on the Site or Services, including minimum age requirements for using the Internet or entering into contracts like these Terms. It is your responsibility to ensure that you are permitted to use the Site and the Services in your jurisdiction. By continuing to use the Site, you represent and warrant to us that you have verified your eligibility to use the Site and Services in your location. 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