Scheduling Patients
Has Never Been This Easy

Delegate Epic® scheduling system responsibilities to our expert medical receptionists and escape the endless cycle of hiring and training new front-office staff.

Trusted by Healthcare Leaders
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Make Your Patients Stay

50%

of patients say a single bad digital experience can ruin their complete experience with a healthcare provider.

60%

of patients aren’t willing to hold for more than a minute on a call.

68%

of patients prefer medical providers that offer the ability to book, change, or cancel appointments online.

80%

of patient calls to a medical practice are not resolved on the first touch.

Streamlined Epic Scheduling Process

Streamlined Epic® Scheduling Process

Leave scheduling patients to us and organize your teams' work routines without worrying about Epic® EMR requests. If you need seamless front-desk help, look no further. Our medical receptionists get the job done.

Improved Patient Experience

Improved Patient Experience

We know your medical care adheres to the highest standards. Let's make your patient experience match that quality. Say goodbye to unanswered calls, frustrated callers, and missed appointments.

Multilingual Assistance

Multilingual Assistance

Receptionists are the voice of your office. Let it reach all your patients, no matter the language they speak. We can match you with medical receptionists who speak Spanish, Korean, Polish, and other languages you may require.

Full PHI Protection

Full PHI Protection

We take your patients' Personal Health Information safety seriously. Our scheduling experts undergo federal background checks and complete HIPAA compliance certification courses before interacting with your patients.

Skills Backed

Skills Backed
by Experience

We vet the best of the best during the recruitment and training processes. Your designated Scheduling Receptionists have at least two years of practical Epic® EMR experience and medical front-desk expertise.

The Process of Scheduling Patients

A patient calls your office to schedule an appointment.

The call is answered by a receptionists that is highly trained in scheduling appointments in Epic®.

Accessing Epic® EMR records, the receptionists verifies the patient's data and insurance.

The receptionist makes an appointment, according to the doctors' availabilities.

All new data will be saved in the Epic® EMR system for future scheduling.

Dig Deeper Into Medical Receptionist Support

Discover new ways to improve your practice's workflow and learn how a well-implemented patient scheduling solution can streamline day-to-day administrative tasks.

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Ready for Top Quality
Patient Support Service?

We are ready to take the burden of call answering and appointment scheduling off your shoulders.
Schedule a call using the calendar below to discover possible solutions for your practice.