MyChart Patient Support

Patients prefer healthcare providers who offer online support options, including online prescription refill requests. Become their provider of choice — by improving their experience with MyChart patient portal.

Trusted by Healthcare Leaders
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Epic® EMR Access Directly
in Your Patients' Phones

Overdeliver to outperform.
Go beyond medical call answering and filling online prescription forms.

Online Patient
Scheduling

Our receptionists help your patients set up their MyChart account to speed up the appointment scheduling process, book e-visits, and find emergency rooms.

Instant
Communication

We quickly handle all incoming patient requests and, if necessary, redirect medical-related calls to MAs through InBasket, TC Calls, or Epic® Chat.

Healthcare
Updates

Online access to medication, medical history, and test results empowers your patients. We'll always keep them informed, updating their Epic® EMR information regularly to ensure the highest quality of care.

Online Prescription
Refill Requests

Calling the doctor's office for another prescription refill creates unnecessary burdens for patients and healthcare staff.

We streamline the process by guiding your patients to request prescription refills through the MyChart application to save their time, minimize medication errors, and relieve doctor's offices from excessive phone calls.

Ensure Quality Patient Support With Highly Trained Scheduling Receptionists

Delight your patient with a flawless customer experience by partnering with the best remote receptionists. See how scheduling specialists trained in Epic® can transform your office management.

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Let Our Medical Scheduling Experts
Care for Your Patients

Curious about your scheduling options?
Use the calendar below, and pick the time and date for a quick introduction call.