EHR Patient Scheduling Services & Virtual Receptionist Appointment Scheduling Service - Patient Connect

Schedule Patients 40% Faster in Your Chosen EHR

Patient Connect delivers Patient Scheduling Services and Virtual Receptionist Appointment Scheduling Service, streamlining healthcare operations with HIPAA-compliant solutions. Our trained virtual receptionists manage appointments directly in your EHR/EMR, ensuring seamless onboarding and bilingual support. Enhance patient satisfaction and eliminate scheduling conflicts with our efficient, reliable services.

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What Patients Want, Solved With EHR Scheduling Services

50%

Say a single digital experience can ruin their whole time with a healthcare provider.

Our teams get an outstanding 4.9 out of 5 patient satisfaction score rating, reflecting their strong commitment to excellence.

60%

Aren’t willing to hold for more than a minute on a call with a provider.

Meanwhile,  we answer 95% of all calls within 20 seconds, shortening the time on hold and improving how patients perceive you.

68%

Want the option to book, change, or cancel appointments online. 

Our EHR patient scheduling services offer exactly that, ensuring flawless appointment scheduling and a 99.5% accuracy rate.

80%

Don’t get their issue resolved on the first call to a medical practice. 

Unless they reach our agents. Medically trained and fluent in EHR, they consistently deliver a 90% First Call Response rate.

Effective Scheduling Without Constant Ringing

Streamlined Epic Scheduling Process

Silence the Buzz

Eliminate phone disruptions with our expert remote scheduling agents. Specializing in Patient Scheduling Services and Virtual Receptionist Appointment Scheduling Service, we triage calls, verify insurance, and book appointments directly in your EHR/EMR. Resolving 90% of inquiries on the first call, we boost efficiency and patient satisfaction. With HIPAA-compliant solutions, bilingual support, and a 99.999% SLA uptime, peace of mind is just a call away. Streamline your practice today.

Improved Patient Experience

Ensure Highest Standards

Our medically trained and HIPAA-certified receptionists are experts in handling patient data within EHR/EMR systems. Consistently achieving a call quality score above 90% monthly, they deliver secure, accurate, and professional service, ensuring the highest standards for your practice.

Multilingual Assistance

Provide Multilingual Support

Receptionists are the voice of your office. Let it reach all your patients, no matter the language they speak. We can match you with medical receptionists who speak Spanish, Korean, Polish, and other languages you may require.

Full PHI Protection

Protect Patient Data

We take your patients' Personal Health Information safety seriously. Our scheduling experts undergo federal background checks and complete HIPAA compliance certification courses before interacting with your patients.

Skills Backed

Trust the Experience

We recruit and train only the top talent, ensuring your designated Scheduling Receptionists bring at least two years of hands-on EMR scheduling experience and medical front-desk expertise. Their proficiency guarantees seamless patient coordination and operational excellence. Discover more insights on optimizing your practice through our informative blogs.

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Support for all major EMRs

How We Schedule Patients

A patient calls your office to schedule a doctor's appointment.

The call is answered by a scheduling services agent trained in booking appointments directly within your EMR.

Accessing the patient's chart, the receptionists verifies the patient's data and insurance.

If everything is in order, the agent makes an appointment, according to the doctors' availabilities.

All new data is saved in your practice's EMR system for future scheduling.

Simplify Your Scheduling Services

Get Started With Medical Scheduling Services

Discover new ways to improve your practice's workflow and learn how trusted patient scheduling services can streamline day-to-day administrative tasks. 

Get a quick start guide to scheduling services and learn about the set up, costs, and what's needed to start.

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Learn More About How Patient Connect Can Help Your Practice

We’re here to take the stress of answering calls and scheduling appointments off your plate. Book a call below and let’s talk about how we can help your clinic, hospital, or practice run smoother.