Scheduling Patients
Has Never Been This Easy
Delegate scheduling responsibilities to our expert medical receptionists and escape the endless cycle of hiring and training new front-office staff.
Make Your Patients Stay
of patients say a single bad digital experience can ruin their complete experience with a healthcare provider.
of patients aren’t willing to hold for more than a minute on a call.
of patients prefer medical providers that offer the ability to book, change, or cancel appointments online.
of patient calls to a medical practice are not resolved on the first touch.
Streamlined Scheduling Process
Leave scheduling patients to us and organize your teams' work routines without worrying about scheduling requests. If you need seamless front-desk help, look no further. Our medical receptionists get the job done.
Improved Patient Experience
We know your medical care adheres to the highest standards. Let's make your patient experience match that quality. Say goodbye to unanswered calls, frustrated callers, and missed appointments.
Multilingual Assistance
Receptionists are the voice of your office. Let it reach all your patients, no matter the language they speak. We can match you with medical receptionists who speak Spanish, Korean, Polish, and other languages you may require.
Full PHI Protection
We take your patients' Personal Health Information safety seriously. Our scheduling experts undergo federal background checks and complete HIPAA compliance certification courses before interacting with your patients.
Skills Backed
by Experience
We vet the best of the best during the recruitment and training processes. Your designated Scheduling Receptionists have at least two years of practical EMR scheduling experience and medical front-desk expertise.
Support for all major EMRs
The Process of Scheduling Patients
A patient calls your office to schedule an appointment.
The call is answered by a receptionists that is highly trained in scheduling appointments direclty wihin your EMR.
Accessing the patient's chart, the receptionists verifies the patient's data and insurance.
The receptionist makes an appointment, according to the doctors' availabilities.
All new data will be saved in your practice's EMR system for future scheduling.
Dig Deeper Into Medical Receptionist Support
Discover new ways to improve your practice's workflow and learn how a well-implemented patient scheduling solution can streamline day-to-day administrative tasks.
We're hiring! Are You Interested in Joining the Patient Connect Team?
Click on the button below to apply and find your place with us!
Learn More About How Patient Connect Can Help Your Practice
We are ready to take the burden of call answering and appointment scheduling off your shoulders. Schedule a call using the calendar below to discover possible solutions for your practice.