Run Your Practice
Stress-Free With Our Expert Receptionists who will work Directly within Your EMR system.

Reduce hold times, schedule more appointments, and reduce no-shows. Start with our receptionists today so you can focus exclusively on patient care.

Book Your Session See How It Works
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Why Patient Connect?

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Enhance Patient Experience

Is your front desk short-staffed? Partner with our experienced, medically trained customer care receptionists to help with your scheduling needs and ensure the highest quality care for your patients.

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Protect Medical Data

Our HIPAA-compliant receptionists schedule patient appointments directly within your practice’s EMR. This ensures all sensitive PHI is organized, safe, and secure.

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Reduce Hold Times by 30%

Eliminate concerns over staffing shortages and long hold times once and for all. We provide a robust team structure, complete with fully trained auxiliary schedulers, ensuring you always have the requested number of scheduling receptionists answering your calls.

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Enhance Patient Experience

Is your front desk short-staffed? Partner with our experienced, medically trained customer care receptionists to help with your scheduling needs and ensure the highest quality care for your patients.

image (4)

Protect Medical Data

Our HIPAA-compliant receptionists schedule patient appointments directly within your practice’s EMR. This ensures all sensitive PHI is organized, safe, and secure.

Discover More

Why Choose Us?

30
Years of patient appointment
scheduling experience
99.999
%
Uptime SLA ensuring we can always answer
your calls
4
M
Number of calls handled
annually

What Are Our Clients Saying About
Patient Connect

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"We are impressed with the transformation they've brought to our appointment scheduling process..."

 Kathy Robertson Twin Rivers Medical Group Read More
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"As a cardiac clinic, we have complex scheduling guidelines. Prior to their involvement, managing our complicated appointment scheduling...."

 Becca Bowden Southeast Cardiology Read More
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"We cater to a community of patients who often require an increased level of care and attention. Our patients often have pressing..."

 Terri Wilson One Behavioral Health Clinic Read More
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"We just started with Patient Connect 4 months ago. The onboarding experience was smooth and considerate of our time..."

 Liz Robinson Advanced Dermatology Associates Read More

Increase Your Patients' Satisfaction With Easy
Doctor Appointment Scheduling

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Trained Scheduling Receptionists

Reduce patient hold times, schedule more appointments, and combat staffing shortages.

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Patient Insurance Verification

Check every patient’s insurance coverage, both within your EMR and on insurance websites, to reduce bad debt and simplify your workflow.

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Patient Portal Support

Our team will assist your patients in establishing their patient portal accounts to ensure they can readily access their health information and online services.

How to Get Started

01.

Assessing Your Needs

Talk to us about your current situation and goals, and we’ll suggest the optimal solution to fit your specific needs.

02.

Matching Your Workflow

Based on your requirements, we’ll prepare a timeline and a detailed set of scheduling guidelines for your future receptionists. We will screen, hire, train, and provide ongoing support for your scheduling team.

03.

First Tests

See your new team of scheduling receptionists in action and verify the results of our training sessions.

04.

Going Live

Enjoy the benefits of your new scheduling team (includes regular post-implementation meetings with your account manager).

Start Today

Gain Insights From Patient
Scheduling Experts

Dive deeper into recent industry updates, find practical tips to improve your services,
and see experience-based examples of patient scheduling in action.

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Studies Read More image (2)-3 Guides Read More

Share & Earn Big: $2,000 Per Referral!

Use your network, spread the word about our services and earn $2,000 for every qualified referral.

Refer Patient Connect

Let's Patient Connect

Ready to improve your patient scheduling? We'll use our experience and EMR expertise to unlock your medical team's productivity.

Get Started
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