--- title: Boost Patient Experience | Epic Trained Scheduling Receptionists | Patient Connect description: Improve patient scheduling with EHR-trained receptionists to enhance care, reduce hold times, and protect medical data. Partner with us for stress-free practice management. --- [![Medical Answering Service And EHR Patient Scheduling - Patient Connect](https://pcmcc.com/hs-fs/hubfs/Medical%20Answering%20Service%20And%20EHR%20Patient%20Scheduling%20-%20Patient%20Connect.webp?width=185&height=58&name=Medical%20Answering%20Service%20And%20EHR%20Patient%20Scheduling%20-%20Patient%20Connect.webp "Medical Answering Service And EHR Patient Scheduling - Patient Connect")](https://pcmcc.com/) - [Why Patient Connect](https://pcmcc.com/why-patient-connect) - [How It Works](https://pcmcc.com/how-medical-scheduling-works) - Solutions - [Scheduling Receptionists](https://pcmcc.com/ehr-scheduling-services) - [Insurance Verification](https://pcmcc.com/medical-insurance-verification) - [Patient Portal Support](https://pcmcc.com/patient-portal-support) - [Blog](https://pcmcc.com/blog) - Resources - [Case Studies](https://pcmcc.com/case-studies) - [Guides](https://pcmcc.com/guides) - [Referral Partners](https://pcmcc.com/referral-partners) - [FAQs](https://pcmcc.com/faqs) - [About Us](https://pcmcc.com/about-us) - [Join Us](https://pcmcc.com/career-opportunities) - [Google Reviews](https://g.page/r/CRoecgAjNDRpEBM/review) - [TrustPilot Reviews](https://www.trustpilot.com/review/pcmcc.com) [Login](https://thepaymentportal.com/index.php?compcode=CC0D-7B85-322E-8AD6) [Start Today!](https://pcmcc.com/contact-us) - [Why Patient Connect](https://pcmcc.com/why-patient-connect) - [How It Works](https://pcmcc.com/how-medical-scheduling-works) - Solutions - [Scheduling Receptionists](https://pcmcc.com/ehr-scheduling-services) - [Insurance Verification](https://pcmcc.com/medical-insurance-verification) - [Patient Portal Support](https://pcmcc.com/patient-portal-support) - [Blog](https://pcmcc.com/blog) - Resources - [Case Studies](https://pcmcc.com/case-studies) - [Guides](https://pcmcc.com/guides) - [Referral Partners](https://pcmcc.com/referral-partners) - [FAQs](https://pcmcc.com/faqs) - [About Us](https://pcmcc.com/about-us) - [Join Us](https://pcmcc.com/career-opportunities) - [Google Reviews](https://g.page/r/CRoecgAjNDRpEBM/review) - [TrustPilot Reviews](https://www.trustpilot.com/review/pcmcc.com) [Login](https://thepaymentportal.com/index.php?compcode=CC0D-7B85-322E-8AD6) [Start Today!](https://pcmcc.com/contact-us) # Run Your Practice Stress-Free With Our Expert Receptionists who will work Directly within Your EMR system. Reduce hold times, [schedule more appointments](https://pcmcc.com/ehr-scheduling-services), and reduce no-shows. Start with our receptionists today so you can focus exclusively on patient care. [Book Your Session](https://pcmcc.com/contact-us) [See How It Works](https://pcmcc.com/how-medical-scheduling-works) ![](https://pcmcc.com/hs-fs/hubfs/PCMCC%20Theme/image.webp?width=1240&height=1248&name=image.webp) ![play](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/play.webp?length=1920&name=play.webp) ## Why Patient Connect? ![image (5)](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(5).webp?length=1920&name=image%20(5).webp) #### Enhance Patient Experience Is your front desk short-staffed? Partner with our experienced, medically trained customer care receptionists to help with your scheduling needs and ensure the highest quality care for your patients. ![image (4)](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(4).webp?length=1920&name=image%20(4).webp) #### Protect Medical Data Our HIPAA-compliant receptionists schedule patient appointments directly within your practice’s EMR. This ensures all sensitive PHI is organized, safe, and secure. ![image (6)](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(6).webp?length=1920&name=image%20(6).webp) #### Reduce Hold Times by 30% Eliminate concerns over staffing shortages and long hold times once and for all. We provide a robust team structure, complete with fully trained auxiliary schedulers, ensuring you always have the requested number of scheduling receptionists answering your calls. ![image (5)](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(5).webp?length=1920&name=image%20(5).webp) #### Enhance Patient Experience Is your front desk short-staffed? Partner with our experienced, medically trained customer care receptionists to help with your scheduling needs and ensure the highest quality care for your patients. ![image (4)](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(4).webp?length=1920&name=image%20(4).webp) #### Protect Medical Data Our HIPAA-compliant receptionists [schedule patient appointments](https://pcmcc.com/ehr-scheduling-services) directly within your practice’s EMR. This ensures all sensitive PHI is organized, safe, and secure. [Discover More](https://pcmcc.com/why-patient-connect) ## Why Choose Us? 30 Years of patient appointment scheduling experience 99.999 % Uptime SLA ensuring we can always answer your calls 4 M Number of calls handled annually ## What Are Our Clients Saying About Patient Connect ![image-1](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image-1.webp?length=1920&name=image-1.webp) "We are impressed with the transformation they've brought to our appointment scheduling process..." Kathy Robertson Twin Rivers Medical Group Read More ![image (1)-1](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(1)-1.webp?length=1920&name=image%20(1)-1.webp) "As a cardiac clinic, we have complex scheduling guidelines. Prior to their involvement, managing our complicated appointment scheduling...." Becca Bowden Southeast Cardiology Read More ![image (2)-1](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(2)-1.webp?length=1920&name=image%20(2)-1.webp) "We cater to a community of patients who often require an increased level of care and attention. Our patients often have pressing..." Terri Wilson One Behavioral Health Clinic Read More ![image (3)-1](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(3)-1.webp?length=1920&name=image%20(3)-1.webp) "We just started with Patient Connect 4 months ago. The onboarding experience was smooth and considerate of our time..." Liz Robinson Advanced Dermatology Associates Read More ## Increase Your Patients' Satisfaction With Easy Doctor Appointment Scheduling ![image-2](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image-2.webp?length=1920&name=image-2.webp) #### Trained Scheduling Receptionists Reduce patient hold times, schedule more appointments, and combat staffing shortages. ![image (1)-2](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(1)-2.webp?length=1920&name=image%20(1)-2.webp) #### Patient Insurance Verification Check every patient’s insurance coverage, both within your EMR and on insurance websites, to reduce bad debt and simplify your workflow. ![image (2)-2](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(2)-2.webp?length=1920&name=image%20(2)-2.webp) #### Patient Portal Support Our team will assist your patients in establishing their patient portal accounts to ensure they can readily access their health information and online services. ## How to Get Started 01. #### Assessing Your Needs Talk to us about your current situation and goals, and we’ll suggest the optimal solution to fit your specific needs. 02. #### Matching Your Workflow Based on your requirements, we’ll prepare a timeline and a detailed set of scheduling guidelines for your future receptionists. We will screen, hire, train, and provide ongoing support for your scheduling team. 03. #### First Tests See your new team of scheduling receptionists in action and verify the results of our training sessions. 04. #### Going Live Enjoy the benefits of your new scheduling team (includes regular post-implementation meetings with your account manager). [Start Today](https://pcmcc.com/contact-us) ## Gain Insights From Patient Scheduling Experts Dive deeper into recent industry updates, find practical tips to improve your services, and see experience-based examples of patient scheduling in action. [![image-3](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image-3.webp?length=1920&name=image-3.webp) Articles Read More](https://pcmcc.com/blog) [![image(1)-3](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(1)-3.webp?length=1920&name=image%20(1)-3.webp) Case Studies Read More](https://pcmcc.com/case-studies) [![image (2)-3](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(2)-3.webp?length=1920&name=image%20(2)-3.webp) Guides Read More](https://pcmcc.com/guides) # Share & Earn Big: $2,000 Per Referral! Use your network, spread the word about our services and earn $2,000 for every qualified referral. [Refer Patient Connect](https://pcmcc.com/referral-partners) ## Let's Patient Connect Ready to improve your patient scheduling? We'll use our experience and EMR expertise to unlock your medical team's productivity. [Get Started](https://pcmcc.com/contact-us) ![image (1)-4](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(1)-4.webp?length=1920&name=image%20(1)-4.webp) ![image (1)-4](https://44477895.fs1.hubspotusercontent-na1.net/hub/44477895/hubfs/PCMCC%20Theme/image%20(1)-4.webp?length=1920&name=image%20(1)-4.webp) [![Medical Answering Service And EHR Patient Scheduling - Patient Connect](https://pcmcc.com/hs-fs/hubfs/Medical%20Answering%20Service%20And%20EHR%20Patient%20Scheduling%20-%20Patient%20Connect.webp?width=185&height=58&name=Medical%20Answering%20Service%20And%20EHR%20Patient%20Scheduling%20-%20Patient%20Connect.webp "Medical Answering Service And EHR Patient Scheduling - Patient Connect")](https://pcmcc.com/) Patient Connect simplifies your patient scheduling process. 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